In conversation with Jignesh Parmar | Founder and CEO of Teleossco Software Private Limited

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Company Profile
TeleOSS, the leading provider of SMS Gateway and OTT Gateway, designs and develops Value Added Services (VAS) solutions for the SMS and OTT industry. TeleOSS offers a wide range of solutions in a single platform such as Messaging Suite. Messaging Suite is a convergent delivery platform for all messaging channels, viz. SMS, USSD, MMS, IVR, email, eFax. It is ready to integrate the platform with SMPP, SS7, SIGTRAN, SDP, HTTP protocols and a central control management interface for all business and technology needs. It offers messaging solutions for the solutions platform Gateway, Router, Hub, Trivia, M2M, m-Commerce and Business.
With more than a decade of experience in the development of SMS gateway solutions for a wide range of clients from several countries, the TeleOSS SMS gateway solution is one of the leading VAS products in the market. SMS aggregators and resellers rely globally on TeleOSS bulk SMS gateway software solution due to the open architecture and customizable features. The SMS gateway solution is loaded with advanced features required by the mass SMS marketing industry.

The product portfolio of our parent company also includes DataCrops, which is a comprehensive web data extraction platform that helps companies and companies quickly import information online for market research, analysis and analysis. In addition, we are also a leading provider of bulk SMS marketing services through our advanced VIBGYORtel platform. Our range of products and services allows SMS aggregators, SMS resellers, telecommunications operators and marketing agencies to gain an advantage over the competition and improve their offers in the market with the advanced functions of our solutions. We are bound by a certain vision, mission, values ​​and a solid team structure that helps to offer the best solutions of its kind in the market. We design the solution that can also be implemented in international telecommunications networks. You need a complete knowledge of compliance with the rules and regulations of each country and telecommunications, that our solutions fully comply with.
Our simple vision is to allow SMS aggregators, wholesalers and telecommunications operators to provide the robust, business and international solution standard. In achieving this goal, we believe that TeleOSS will automatically fulfill its vision as a leader in the international market among all other VAS solution providers.

Tell us about your company, how did you come up with the idea?
Our goal is to deliver the product that is compatible with companies, with a business workflow integrated into it. This helps our clients to direct their businesses with very inferior participation in technicality. We want our clients to focus on their business, with different complexity.

The Bulk SMS Gateway solution from TeleOSS is one of the most important software products of the VAS segment. With our strong experience in designing solutions for SMS aggregators and resellers, we see the growing demand for bulk OTT messages due to the surge of OTT players and smartphone devices. Due to the technical and regulatory conditions, SMS aggregators faced challenges in sending multimedia messages through SMS.

We have a product architecture with a vision to add as many media as possible. We discovered that there is a demand to have a unified messaging gateway that supports several chat programs and OTT messages.

We decided to develop a launch of an OTT Gateway solution that can not only be integrated with current and future players but also communicates with SMS Gateway and email servers to share personalized messages with customers. TeleOSS OTT Gateway is robust enough to work with multiple OTT platforms simultaneously, send emails and SMS in case of failures and integrate with existing telecom components without problems.

What inspired you to start the company?
Being in the SMS and OTT industry for a while, we know the challenges and problems that aggregators face. There are many open source and SaaS-based SMS gateway solutions available in the market. SMS aggregators that choose SaaS-based models end up paying the high cost of each message and, on the other hand, the clients of the final company negotiate low-cost messaging plans. Between the service provider and business customers, SMS aggregators struggle to allocate their profit margin. We wanted to support the industry with the product and the right solutions that help them to improve the growth of their business.

TeleOSS SMS Gateway and OTT Gateway are software solutions based on products that can be implemented without problems in the existing network. SMS and OTT aggregators can increase their message volume to millions and billions without significant rent or additional cost. Aggregators can also allow their business customers to personalize and personalize messages through images, URLs, videos, etc., making them more interactive. The software has been designed and developed to integrate and work with other components. In addition, there is a dedicated development team that can help you customize the solution according to your business requirements.

Describe your company in 2-5 words?
A unified messaging platform that includes SMS and OTT

Why is now the time for your company to exist?
During the 1990s, when telecommunications operators started the SMS service, the volume of messages grew to a level where it was difficult for telecommunications networks to handle them. Due to the inability to manage SMS volume, operators began downloading the volume to smaller aggregators, which gave rise to the SMS aggregator industry.

Similarly, with the growing number of smart devices in the market, the world is moving into the digital era, where the communication channel will soon be switched to online messages such as OTT platforms. The market needs a robust and stable solution that can support the growing number of OTT messages. After having learned from our past experience, we are ready to support and meet the growing demand for messages from WhatsApp, Viber, etc. around the world.

Tell us about your team. What do you like about your team?
If we are asked which is the main asset of our company, we would say that Our team is the only strength and asset of the company that has also demonstrated total dedication and support in each and every one of the company phases. We are fortunate to have a talented and passionate team that is available at any time to support the requirements and businesses of the clients. We are a leading SMS and OTT gateway software solution in the market due to the innovative and creative thinking process of our team, which generates ideas that can benefit SMS aggregators and clients.

Thanks to a solid knowledge and experience in the design and development of products, the attitude of our team that has never said anything has allowed several clients to obtain the most complicated solutions with a simple approach.

If you were not building your startup, what would you be doing?

If I were not creating a company or product, I would be learning something that allows me to innovate and meet the demand in the market. Business and innovation is not only my passion but also my religion, I can say.

At this time, how is success measured?

The number of customers and more traffic routed through our products defines success. A satisfied customer gives us the motivation to provide better solutions. We want to increase the traffic routed through our platform with a multiple factors around the world

What does your company offer and to whom?

Teleossco Software is a company based on software products that focus on the development of solutions for SMS aggregators, OTT aggregators, smart cities and business clients. We have a wide range of products including SMS Gateway, OTT Gateway, SMS Hubbing and Automated Business Solution. We are a global provider and we have a successful customer base in the USA. United States, United Kingdom, Australia, Japan, Africa and the Middle East. Developed in the open architecture, our solutions are highly scalable, interoperable and customizable according to the commercial requirements of the clients.

What is the most exciting thing about your company to date?

TeleOSS OTT Gateway has been well accepted by the industry and customers are very satisfied with the solution. We have international clients that look for additional features and functionalities in our solution that will make it richer and more robust. TeleOSS OTT has also been recognized as the “Best innovative telecommunications product” in the prestigious “8th Annual Aegis Graham Bell Awards 2017” forum in the category “Innovation in OSS / BSS”. We are very happy that our innovation is well received and accepted in the market. This increases our confidence and inspires us to offer unique products to our customers.

Where do you think your growth will be next year?

We believe that our growth will be in the wholesale market of OTT and SMS providers. With the success of the OTT Gateway solution as a leading player in the market, we are getting many requirements from different regions. We are looking for dedicated partners and resellers through whom we can develop our business network and serve customers locally through partners. Currently, our goal is to expand our network of channels in the Middle East, Africa and the United Kingdom.

What is your biggest threat?

The OTT traffic direction is still not secure, the IOT market is recovering and the M2M market is only run by big players. We would like to focus on these markets working on the entry barriers created by large solution providers.

What is your vision for the company?

We want to become one of the top 10 solution providers in SMS and OTT Wholesalers and M2M Solutions. We want our solutions to allow from SMEs to companies, from smart cities, from aggregators to wholesalers, mobile operators, from SMS to USSD to OTT, and from mobile devices to smart devices and devices.

The solutions currently available in the market are open source or developed internally, which lack the advanced international characteristics required to operate the business without problems, we would continue to offer top quality products in the range.

Our vision is to allow aggregators, telecommunications operators, companies and smart cities to provide the international standard of solutions according to the latest technology. In achieving this goal, we believe that TeleOSS will automatically fulfill its goal of being a leading player in the international market among all other VAS solution providers.

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